Privacy Policy

Effective Date: March 30, 2026

Last Updated: March 30, 2026

EireneHealth ("we," "us," or "our") provides a mobile healthcare platform connecting patients and providers through messaging, teleconference visits, appointment workflows, and related care support features. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the EireneHealth application and website, you agree to this Privacy Policy.

1. Information We Collect

  • Account and profile data, such as name, email, phone number, and user role.
  • Appointment, messaging, and care coordination information submitted in the app.
  • Files you upload, such as profile images, provider documents, or payment evidence.
  • Device and technical data, such as app version, crash logs, and push token identifiers.

2. Camera and Microphone Permissions

The app requests camera access under android.permission.CAMERA. This permission is used to support teleconference consultations and image/document capture features that you explicitly initiate, such as profile setup or clinical document uploads.

The app also uses microphone access for live audio during teleconference sessions. Camera and microphone are only activated while you are using related features in-app and can be controlled in your device settings.

We do not use camera access for background surveillance. If you deny camera permission, features requiring video or image capture may not function.

3. How We Use Information

  • Provide secure patient-provider communication and teleconference consultations.
  • Enable account authentication and profile management.
  • Schedule and manage appointments, reminders, and care interactions.
  • Improve platform reliability, safety, and user experience.
  • Comply with legal, regulatory, and security obligations.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with infrastructure and service providers necessary to operate the platform, including hosting, messaging, notifications, and teleconference systems, and when required by law.

5. Data Retention and Security

We retain data only as long as needed for service delivery, safety, and legal obligations. We use reasonable technical and organizational safeguards to protect your information, but no method of transmission or storage is fully guaranteed to be secure.

6. Your Choices

  • You can revoke camera, microphone, or notification permissions in your device settings.
  • You can request access, correction, or deletion of your data as permitted by applicable law.
  • You can submit an account deletion request at /delete-account.
  • You may stop using the app at any time.

7. Contact

For privacy requests or concerns, contact us at team@eirenehealth.com.